Cassel’s Garage is proud to now have a rating of 4.9 on Carfax, earning the company a ‘2021 Carfax Top-Rated Service Center Award’! We are extremely grateful to our clients, as well as Carfax, for not only presenting us with such a prestigious award but giving us such a fantastic rating! Thank you from the entire team here at Cassel’s Garage!
OUR STANDARD OF QUALITY
We believe that one of the most, if not the biggest, factor that has contributed to not only our Carfax Rating, but the Positive Public Reception of Cassel’s Garage as a whole, is our attention to detail and our consistent drive to always meet and or exceed expectations, maintain great communication with our clients, and produce quality work.
THE IMPORTANCE OF SAFETY
At Cassel’s Garage, the Client is always our Priority, and we strive to ensure the client’s satisfaction and happiness with an automotive repair that is well made, properly executed, and safe; safety is the key factor that is always taken into consideration with Cassel’s Garage, and one of the many aspects of our Quality Guarantee that can’t be emphasized enough. Unfortunately, this measure of safety and overall quality is not something every other automotive repair shop or company can guarantee. While we can’t speak for these other companies, we can promise you, as both a past, present, or potential client, that you are in good hands with Cassel’s Garage, and among any other promises we can make to you in the department of quality, we can also promise that your vehicle will leave our garage in a condition that is absolutely safe for you and your family. Guaranteed.
HEALTHY COMMUNICATION
As we previously touched upon, Good Communication between Company and the Client is not only an important factor of any successful business’s practices but one that builds a good rapport within the said relationship between the Client and the Company.
BAD COMMUNICATION
Why do business with a company that doesn’t consistently keep you in the loop regarding the status of your vehicle and its status within whatever shop or garage it may be? Short answer is- you shouldn’t want to, nor should you! Why? A lack of Communication can mean many things, but one of the many things it COULD mean, is that either the mechanics therein are not giving your vehicle the proper care and attention it deserves and may be moving slower than needed or procrastinating. Or it could mean that they are attempting to cut corners with inferior tools and or products without you knowing about it, only to eventually hit you with a bill that reflects labor costs and product costs that are much higher than what was ACTUALLY done to your vehicle.
GOOD COMMUNICATION
Why do business with a company that is open, direct, and very much IN CONTACT with you throughout your vehicle’s automotive repair process? It’s simple; because of the aforementioned points are some of the key factors you should be looking for and EXPECTING from your automotive repair company. Great Communication, as previously stated, is one of the key points of quality that help not only build repour between Client and Company but help keep the Client directly involved with the process, aware of the ongoing status of the vehicle, and in the loop regarding any increasing or decreasing costs which may incur. At Cassel’s, we can proudly boast about our great communication and relationships with our clients, as it is something we boldly stand behind!
WE HOPE TO SEE YOU
At Cassel’s Garage, we make every day a day for success. With great service and the implementation of great quality, we are 100% confident that your vehicle will leave our shop better than it was when you first brought it in, and we can guarantee your satisfaction! With that said, we hope you will consider giving Cassel’s Garage a try; we look forward to meeting you, working with you, providing you with excellent quality and supreme service, as well as hopefully building a rapport for future business. Why take your vehicle to another garage that may not be able to promise or guarantee the things that we can? Sure, you may be able to save a few dollars, but in the end, you will end up spending so much more down the road if things aren’t properly done right the first time; something we guarantee at Cassel’s Garage.
